With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our brands are committed to creating a safe and sustainable environment for customers, our team, and local communities. Over many decades our brands, including Stegbar, Corinthian Doors, A&L Windows, Trend Windows, Aneeta Windows, Breezway and Regency, along with our architectural glass facilities have been at the forefront of innovation, delivering the latest in technology and design to homeowners across Australia and around the globe.
About our Opportunity
As a valued Customer Service Administrator, you will be an integral team member supporting the day to day activities of our on road sales and customer service teams. You will be a part of a professional, close-knit team who strive to provide an exceptional level of customer service to new and existing construction and residential customers.
A key part of your role, you will answer phone calls from current and potential customers directing their calls to the appropriate team or assisting the customer book a visit from one of our sales representatives. The other key element will be providing administration support to the customer service team, which will include scanning and filing documents, managing email inboxes, issuing glazing certificates and general data entry.
We’re looking for a customer-focused team player with previous customer service experience who is comfortable talking to and assisting a range of customers over the phone. We will of course provide you with all the training needed to thrive in this varied and rewarding role.
You will also be:
- highly organised and able to multi-task and prioritise
- able to work in a fast-paced manufacturing environment
- confident using MS Excel and Outlook, and able to quickly gain competency with in-house systems
- ability to commit to Mon-Fri 8am - 4:06pm
About the Benefits
- on-site parking
- ability to schedule leave every Christmas
- additional paid day’s leave for your birthday
- ongoing training and career development as part of the 4,000+ employee group
- generous discounts on our extensive range of products
Your Next Steps
If you are a motivated results-orientated person with strong interpersonal skills, we invite you to join our organisation. Please hit 'APPLY' and submit your application. We look forward to welcoming a driven professional to contribute to our success.
Eligible applications must have legal rights to work in Australia and undertake a pre-employment checks.
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.