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Customer Service Representative
Stapylton QLD, Australia

Are you passionate about customer service? Do you have great administration skills? Do you want job security working for a market leader in business for more than 65+ years! Then come and work for us!

 

 

About our Organisation

 

A&L Windows & Doors has been manufacturing quality windows, doors and screens for over 40 years. We draw on rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth can be attributed to providing innovative products and the highest level of customer service on the market.  

 

 

About our Opportunity 

 

As a valued team member of our state manufacturing operations in Stapylton, you will work as part of a team to provide an exceptional level of service to our customers. This is a varied role but a typical day will involve ensuring accurate and timely processing of all quotes, sales orders and job scheduling. The role will also have you promptly answering customer calls to place orders over the phone and promptly responding to a high volume of customer emails. You will have the opportunity to meet customers in our showroom onsite and at various events held for customers. 

 

If you are looking for career progression, this is a stepping stone to progress into future opportunities within the Customer Service and Sales teams. 

 

 

About You

 

A great opportunity for someone who can draw on their customer service and/or administration experience. A confident communicator with good organisation and prioritisation skills, you will need to be comfortable dealing with a range of customers to respond to their enquiries in a professional and timely manner. 

  • excellent written and verbal communication and strong troubleshooting skills
  • ability to work well within an open-plan large team environment
  • high attention to detail and accuracy
  • a desire to provide excellent customer service
  • ability to learn new systems and processes quickly
  • previous experience working with SAP, advantageous but not essential 
  • ability to commit to Mon-Fri 7:30am - 4pm

 

About the Benefits

  • one rostered day off per month 
  • generous discounts on our extensive range of products
  • apart of a national brand with multi-site business units
  • career progression opportunities in a successful Australian manufacturing business
  • on-site parking
  • ability to schedule leave every year at Christmas
  • your birthday off every year

 

Your Next Steps

 

If you are a motivated results-orientated person with strong interpersonal skills, we invite you to join our organisation. Please hit 'APPLY' and submit your application. We look forward to welcoming a driven professional to contribute to our success at A&L Windows and Doors!

 

Eligible applications must have legal rights to work in Australia and undertake a pre-employment checks.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

 

#LI-DNI

  Full Time

    Stapylton QLD

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   Posted 27 Feb 24

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