About our Organisation
Trend Windows and Doors, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of a larger group which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.
About our Opportunity
As a valued team member of our QLD Ormeau branch, you will work as part of a team to provide administrative support to our Sales team and provide an exceptional level of service to our customers. This is a varied role but a typical day will involve promptly responding to customers phone and email enquiries, processing orders, updating changes to orders, processing payments and following up late payments, troubleshooting issues that may arise and working closely with the Sales team. In doing so you will be directly contributing to both the success of the Sales team and to the quality of our customers experience.
If you are looking for career progression, this is a stepping stone to progress into future opportunities within our showrooms and sales representative roles.
We’re looking to leverage your customer service and/or administrative experience, along with a keenness to learn and to work as part of a collaborative team. You will be a well organised team player who contributes to a positive work environment, who is pragmatic in your approach to providing quality customer service and be unaffected when working through customer issues.
You will have:
- windows or building industry experience with exposure to plan takeoffs, advantageous
- past experience supporting a sales team, advantageous
- ability to quickly gain competency with our CRM SAP
- excellent interpersonal & communication skills, a strong work ethic
- ability to multitask & manage time effectively
- excellent attention to detail
This is a 12-month fixed term contract position with a high chance of permanent opportunities becoming available before the end of the contracted time. To ensure our core business hours are covered we have two shifts available, first shift is 7:30am - 3:30pm or second shift is 8:30am to 4:30pm. Once you have completed training and are confident in the role there is a potential to have the option of working from home up to two days per week.
About the Benefits
- Hybrid Work Policy - 2 days WFH
- ongoing training and career development
- generous discounts on our extensive range of products
- ability to schedule leave every year at Christmas
- additional paid day’s leave on your birthday
- Employee Assistance Program access
This is a fantastic opportunity to join our team and contribute to the business exceeding sales targets. If you have the skills and dedication to meet these responsibilities, we invite you to apply!
To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming skilled and committed Internal Sales Coordinators to our team.
We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia.
Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.