About Us

Stegbar and Regency have been manufacturing windows, showerscreens and wardrobes for over 75 years and have a strong reputation in the industry for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supportive, professional, welcoming environment for employees to develop to their full potential. We are part of the larger Ventora group of companies that employs 4,500 people across Australasia and includes A&L Windows, Corinthian Doors, Trend Windows and Breezway Louvres.

About The Opportunity

Due to internal promotion, we currently have a rare opportunity for an enthusiastic and approachable customer service professional to be our next Showroom Consultant at our Pooraka branch.  In this varied, customer facing role you will listen to customers’ requirements, assist them with queries and product selection and prepare quotations.

Key responsibilities:

• Assist walk-in customers and customers with pre-booked appointments with queries and quotations
• Reply to phone, email and website enquiries
• Support the Sales Representatives with quotes, administration and customer service requirements
• Assist in processing customer payments

About You

You will be someone who enjoys building customer relationships in person and over the phone. Your communication, organisation and customer service skills will all help you to thrive in this busy, customer-facing role. While we will provide you with one-on-one training and on-going support, your natural ability to learn new products and processes will also be key to your success in the role.

You will have:

• Previous customer-facing customer service experience
• Strong people skills with the ability to liaise with a range of people
• Basic skills with Outlook and Word
• Good listening skills and attention to detail
• Excellent time management and organisation skills
• Ability to commit to Monday – Friday, 8.30am – 5.00pm

About the Benefits

• Permanent, full-time role
• Additional day’s paid leave on your birthday
• Ongoing training and career development
• Generous discounts on our extensive range of products
• On-site parking
• Ability to schedule leave every year at Christmas
• Employee Assistance Program (EAP)
• Huge emphasis on the Health & Safety of our people

Your Next steps

If you enjoy delivering quality customer service, working in a fast-paced office, and a varied role seeded with administrative tasks - then this is the role for you!

Submit your application by clicking the "Apply" button.

Ventora builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake pre-employment checks.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.