About our Organisation 

Trend Windows and Doors, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of a larger group which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.

About our Opportunity

As a valued team member of our Regency Park branch, you will provide support to our Sales team with pre-production checks to ensure orders are accurately transferred for production.

This is a varied role but a typical day will involve:

• checking orders for errors before processing
• analysing orders for cost saving
• contacting customers to confirm date requirements
• assist with scheduling installations
• processing sales orders
• assisting other teams and managers with general administration tasks
• promptly responding to customers phone and email enquiries, troubleshooting any issues that may arise

This role directly contributes to both the success of the Sales team and to the quality of our customers experience.  

About you

We are looking to appoint a well-rounded individual, leveraging your customer service and administrative experience ideally within a windows or glass business or relatable manufacturer of building products.

You will have:

• previous exposure or ability to quickly gain competency with our CRM SAP
• excellent interpersonal & communication skills, a strong work ethic
• ability to multitask & manage time effectively
• excellent attention to detail

You must have the motivation and drive to learn our business and products and in return we will provide you with the required training and you will enjoy continued support from experienced team.

About the Benefits

• permanent full-time role Mon - Fri 8:30am - 4:30pm  
• generous discounts on our extensive range of products
• ability to schedule leave every year over the Christmas period.
• additional paid day’s leave on your birthday, even if it falls on the weekend!
• Employee Assistance Program access
• flare benefits program - salary packaging, discounts and premium perks
• refer a friend and get rewarded with $$$ through our Employee Referral Program
• opportunities to cross-train, enhance your skills and advance your career.
• Employee Assistance Program access

This is a fantastic opportunity to join our team and contribute to the business exceeding sales targets. If you have the skills and dedication to meet these responsibilities, we invite you to apply!

To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming skilled and committed Support Coordinator to our team.

We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia.

Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

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