About Us

Stegbar and Regency have been manufacturing windows, showerscreens and wardrobes for over 75 years and have a strong reputation in the industry for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supportive, professional, welcoming environment for employees to develop to their full potential. We are part of the larger Ventora group of companies that employs 4,500 people across Australasia and includes A&L Windows, Breezway Louvres, Corinthian Doors and Regency Showerscreens & Wardrobes.

About The Opportunity

We currently have a rare opportunity for a Reception & Customer Service Administrator at our Pooraka branch.  We are seeking an enthusiastic and approachable customer service professional to be the first point of contact for customers both in person and over the phone.

Key Responsibilities:

•   Receive, qualify, and direct incoming calls
•   Manage front office reception (meet, greet, and sign in visitors)
•   Assist customers with questions about products, pricing, and availability
•   Monitor and assist with management of key shared email inboxes
•   Provide general administrative assistance

About You

You will be someone who enjoys building customer relationships in person and over the phone. Your communication, organisation and customer service skills will all help you to thrive in this busy, customer-facing role.

You will have:

•   Previous customer-facing customer service experience
•   Strong people skills with the ability to liaise with a range of people
•   Basic skills with Outlook and Word
•   Good listening skills and attention to detail
•   Excellent time management and organisation skills
•   Ability to commit to Monday – Friday, 8.30am – 5.00pm

What’s On Offer

•   Permanent, full-time role
•   Additional day’s paid leave on your birthday
•   Ongoing training and career development
•   Generous discounts on our extensive range of products
•   On-site parking
•   Ability to schedule leave every year at Christmas
•   Want job security with a brand more than 75 years old
•   Employee Assistance Program (EAP)
•   Huge emphasis on the Health & Safety of our people

Your Next steps

If you enjoy delivering quality first impressions, working in a fast-paced office, and a varied role seeded with administrative tasks - then this is the role for you!

Submit your application by clicking the "Apply for this job" button

Ventora builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake pre-employment checks.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.